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Wednesday, June 16, 2021

SaaS Testing: Challenges, Tools and Testing Approach

SaaS, or Software-as-a-Service, basically is a concept where the software is available through a cloud server. To use this application, the user does not need to have the infrastructure to execute the application.

This, in turn, means that the expenditure of the hardware acquisition, installation, and its maintenance is eliminated to a large extent. There has been a lot going on in terms of Cloud Computing. Along with this, the SaaS platforms also started being recognized slowly and gradually.

These SaaS platforms provide varied services on clouds. Once the SaaS application is ready, it needs to be tested intensively to prove its stability and strength. To test SaaS platforms, an entire testing cycle needs to be established. There are many Saas Development Companies who provide the testing services or their clients.

All the testing methods and techniques depend on what kind of service the SaaS platform is going to offer. Moreover, you can define SaaS testing as the methods to test the ability of performance of the given SaaS platform.

These testing methods include testing the platform’s performance, security measures, data integration, scalability, reliability, and more. The most famous example of a SaaS platform is Google Apps, where you don’t require much of an installation.

Importance of SaaS Testing:

Checking the performance or security factors are some of the reasons why we need to test the SaaS platform. Listed below are the reasons why SaaS testing is required:

  • The factors like reliability, scalability, and availability are improved and enhanced.
  • The costs for software deployment and maintenance are eliminated.
  • Fault recovery becomes easier.
  • Increased accessibility and quick deployment can be easily achieved.
  • Pay is required only as per the usage
  • With upgrade testing, the testing of newly added modules is continuously done.
  • Because of zero hardware acquisition, the dependency on an internal system is reduced significantly.
  • With successful testing, new updates and modules in the SaaS applications are easily made available to the user.

Even though the SaaS testing seems easy and fast, you still need to achieve a lot of quality assurance at multiple points. Moreover, the methods used to test a SaaS platform generally differs from the traditional testing methods. And often, there are so many challenges to handle when it comes to SaaS testing.

Challenges with SaaS Testing:

Moreover, SaaS testing is considered a little more difficult compared to traditional testing. Let us look at the statements that justify this:

  • Since the products are delivered rapidly, the Quality Assurance becomes difficult to maintain up to a certain standard.
  • When it comes to handling the configurable and non configurable elements of SaaS platform, you require abundant information and understanding of business and domain knowledge.
  • SaaS application testers test the SaaS app comprehensively to enable the users to utilize all the features and advantages of the platform.
  • The test environment is supposed to provide automatic deployment, execution and validation.
  • There are certain advantages with SaaS testing which cannot be realised with the traditional testing procedures:
    • Maintenance cost and updation cost are reduced significantly
    • Because of reduced risk, the platform provides a room for innovative concepts and ideas.
    • Pay per every single use.
    • Without any kind of software installation, the platform can be easily accessed using Internet connection.

SaaS Testing Tools:

SaaS testing in itself is a very complicated subject and concept. We are done understanding that SaaS platforms require rigorous testing. Now, the information about the tools used for testing should also be taken care of. Let us take a look at three most basic tools used for SaaS testing:

  1. PractiTest:

PractiTest is designed to provide an end to end testing solution for a Saas platform. It also lets the user control and manage the development and testing processes. Following are the basic features offered by PractiTest:

  • The communication with organizations at various levels is easily established.
  • It also provided you with a way to manage the respective projects, its testing procedures, and other details.
  • Project status can be viewed any time.
  • All the relevant information is communicated with the stakeholders
  • qTest:

This testing tool is cloud-based and many organizations have been using it for effortless communication and scalable testing solutions. It offers following features:

  • The tool is easy to work with when the testing teams are remotely located.
  • It lets the testers add notes and notations to create a detailed sheet for the list of defects.
  • With an easy sharing option, you can also get a free trial.
  • With qTest, you can plan, manage, and track the schedule of the project, documentation for the test cases, defect sheets, test cases, and test results.
  • With its easy to understand dashboard, the progress of the project, queries, and reports are easy to access.
  • QMetry:

QMetry acts as a linking tool between the project requirements, test cases and defects. You get to see the end to end coverage of the progress of the project along with the traceability. Following is the list of the features offered by the tool:

  • You get the flexibility of using the old test cases when the requirements are prone to change with the passage of time.
  • You can also record the results and status of the test cases during the execution of the test.
  • The test cases can be modified in a real time environment through the execution page.
  • It is easy to find and manage the issues that were logged in with previous testing parameters. This can be specific to certain test cases as well. Thus, the duplication of defect logging is eliminated to provide clear stats.

We went through the basic tools available for SaaS testing. Various tools offer varied features. But, it is important to know the testing approach employed when it comes to testing a SaaS platform:

SaaS Testing Approach and Industry Practices:

The SaaS industry relies on certain testing practices, when it comes to SaaS testing. Let us take a look at the best practices employed so far:

  • As various organizational patterns are studied and analyzed, the SaaS testing efforts are enhanced to a great extent.
  • It is never a good idea to undermine the importance of well performing hardware. Hence, it all relies on a powerful hardware application along with additional tools and resources.
  • Make sure you have complete access to the testing requirements for SaaS testing.
  • The testing of the SaaS platform’s performance is conducted by adding the workload and concurrent users that hail from various environments.
  • Once the testing requirements specification is acquired, the test plan should be formed well in advance.
  • During the time of integration and migration, the security concerns should be examined more often.

Wrapping it up:

SaaS testing is more complicated than it seems. It is always a good thing to employ the right testing teams, tools and resources to come out with the best testing practices. There is also advancement coming forward in the form of cloud-based testing which is relatively a new concept.

Author Bio:-

Harikrishna Kundariya

Biography:- Harikrishna Kundariya, a marketer, developer, IoT, ChatBot & Blockchain savvy, designer, co-founder, Director of eSparkBiz Technologies. His 8+ experience enables him to provide digital solutions to new start-ups based on IoT and ChatBot.

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